knowledge is power. power is profit.

At GSI Commerce^®, we share with our partners the vast e-commerce expertise that we have cultivated from helping to grow online businesses for the world’s leading brands and retailers. Every single member of the GSI Commerce board comes from a background of successful, international online retailing. We apply this knowledge to develop intergrated and commerce focussed strategies to increase your sales and foster customer loyalty across all channels.

Compared to the industry average of 26%, GSI Commerce and its partners experience an average of 42% online growth.

The GSI Commerce network contains one of the world’s largest repositories of e-commerce information and analytics. We leverage this insight to help you enhance your brand and grow your business. Our goal is to help your company anticipate customer needs and exceed their expectations with cutting-edge features, functionality and services.

Business Management

Leading brands choose GSI not only because our solutions are comprehensive and customisable, but because we remove the complexity of making these solutions work seamlessly together.

Your GSI Commerce online business manager is dedicated to ensuring that all aspects of your business—front-end and back-end—perform efficiently 24/7 all year long. With a single point of contact for every part of your operation, you can focus on your core competencies rather than spending time and money managing multiple systems, vendors and consultants. Each online business manager is assigned individual profit and loss targets and is incentivised by rewards proportionate to your success. This ensures that your business manager will never recomend any features or “shiny buttons” unless there is a proven sales case for their implimentation.

Our online business team is results-driven and focused on helping you build an e-commerce and multichannel business that exceeds your expectations. We leverage our expertise from more than a dozen retail categories to determine which combination of capabilities will generate the highest returns for your business.

Business Strategy

Successful business plans are grounded in understanding the marketplace, your customers, your competitors and your objectives.

Drawing on our past experiences as strategy consultants and operators of leading retail and consumer branded companies, our business strategy team delivers industry insight and best practice expertise. We collaborate with you on every level to help grow your business domestically and internationally.

GSI strives to be the world’s leading centre of online retailing excellence. We provide brand-focused, strategic business planning to profitably grow your business in the following areas: interactive branding and marketing; online merchandising; site design; multichannel integration; fulfilment and logistics; customer care; technology; business intelligence and analytics; and back-end operations.

Business Reporting

Knowing precisely how well your e-mail campaigns and catalogue mailings are performing against goals is invaluable information for growing your sales. GSI provides reporting on each campaign that you mail, including best performing customer segments, demand per catalogue, response rates and overall performance. We apply this knowledge to shape the design and strategy of future customer contact strategies and improve their results.