beyond pick and pack to partnership

When it comes to fulfilment and logistics, every retailer has a unique set of needs. GSI Commerce^® accommodates your specific business requirements by offering flexible, innovative fulfilment solutions—whether you sell apparel, toys, cosmetics, consumer electronics or homewares.

No one can match our commitment to providing a broad spectrum of customised, end-to-end solutions. We offer branded packaging, flexible shipping options and accommodate both online and catalogue ordering. We explore each partner’s challenges and opportunities and then leverage our scale and expertise to tailor our operations and deliver optimal results.

Our extensive drop-ship network allows you to operate with greater inventory efficiency and offer shoppers a wider product assortment without inventory risk. Our proven ability to scale our capacity further enables us to accommodate your needs, volume spikes and business growth.

Facilities, Systems and Infrastructure

GSI operates more than 2 million square feet of fulfilment and distribution facilities that set the industry standard for quality. We use multi-level mezzanine infrastructures providing state-of-the-art voice activated picking, world-class warehouse management systems, and full radio frequency environments—enabling us to process more than 500,000 units a day globally.  Our facilities also provide hanging garment capabilities . We take advantage of cutting-edge technology to ensure efficiency and quality with every one of your packages.

Drop Shipment

To help you expand your product assortment while limiting your inventory exposure, GSI provides drop shipment services through more than 700 manufacturers and distributors. We develop and support every aspect of your drop-ship operation, reducing your implementation efforts.

Our dedicated vendor operations group uses a proprietary fulfilment management system to facilitate vendor set-up, exchange order and order status data, and maintain and monitor inventory availability and shipping performance. We monitor day-to-day drop shipper performance to maintain the highest levels of service and satisfaction.

Product Customisation and Personalisation

GSI embraces the opportunity to customise your products with unmatched creativity and capability. We offer a full range of value-added services: gift card personalization and activation; customised gift wrapping; heat transfer; custom packaging; monogramming; and fragile packaging.  We will go to any lengths to add value for our partners.

Branded Packaging

We understand the importance of giving your customers a consistent brand experience from desktop to doorstep. With an infinite spectrum of branded packaging capabilities, we fulfil all your unique requirements. We offer branded stationary, tissue, stickers and gift wrap, as well as custom packaging. And we leverage our size to do it all in the most cost-effective way for your business.

Carrier Management

We maintain strategic relationships with major carriers providing all levels of service. Due to the tremendous volume of goods we ship, we achieve highly competitive rates for your business.

Reverse Logistics

Our solution provides for return services and refurbishment of your products. We collaborate with you on every level to ensure your satisfaction and grow your business.